Hearing Officer Workshop

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White Plains Housing Authority Resident Resource Center
223 Dr. Martin Luther King Blvd.
White Plains, New York 10601

The New York State Public Housing Authorities Directors Association (NYSPHADA) is pleased to inform you of an up-coming two-day training opportunity for Hearing Officer Training that will be given by Nan McKay Associates and will be held at the White Plains Housing Authority in White Plains, New York.

This training by Nan McKay is essential for hearing officers, members of hearing panels, managers who represent the PHA or Housing Agency in hearings and policy analysts. Upon completion, attendees should have developed and mastered the skills needed to conduct hearings and write decisions with hands-on case studies and best practice strategies. Attendees will be tested and certified upon completion of the training.

  • This two-day training session is a HUD approved expense.
  • The registration fee includes all training materials, morning & afternoon breaks.
  • Breakfast, Lunch & Dinners are on your own.
  • Registration necessary.
  • All refunds for cancellations are subject to a 15% Administration fee.

Purpose

This two-day training is essential for hearing officers, members of hearing panels, managers who represent the PHA in hearings, and policy analysts. The training is packed with information, covering all aspects of public housing and Housing Choice Voucher hearings. After getting grounded in the regulations, participants will then examine the PHA policies and grievance procedures that determine how regulations are implemented at the PHA. The seminar will walk participants through coordinating and conducting orderly and fact-based hearings. Commonly heard issues, working with advocacy groups, the 504 coordinator and reasonable accommodation issues will be addressed. This training comes with hands-on practice, where in small groups and individually, participants will read cases and make decisions, citing appropriate regulations and PHA policies. The seminar comes complete with an optional certification examination. Updated for HOTMA!

Learning Outcomes

Upon completion of the Hearing Officer Workshop, you should have developed and mastered the skills needed to conduct hearings and write decisions with hands-on case studies and best-practice strategies.

Day One
  • Apply critical thinking skills to the facts of the case in order to integrate HUD regulations and guidance into the PHA’s policies and procedures to make reasoned decisions
  • Recognize the elements of cohesive and comprehensive hearing and grievance procedures
  • Identify how and when to work with the PHA’s 504 coordinator, Legal Aid, and advocacy groups
  • Conduct orderly appeals and hearings
Day Two
  • Practice making and writing hearing decisions, with appropriate citations, first in a group and then individually
  • Recognize housing choice voucher regulations for informal reviews for applicants and informal hearings for participants
  • Identify public housing regulations for informal hearing for applicants and grievance hearing for tenants

Seminar #101-065

Materials

Hearing Officer Workbook, NMA bags, pencil, and pen

Method

A group-live seminar featuring PowerPoint, case studies, group discussion, class materials (workbook, course book or master book), brainstorming, and Q & A. Basic program level. Prerequisites: None. Advanced Preparation: None

Length

Two Days

Audience

Hearing officers, members of hearing panels, managers who represent the PHA in
hearings and policy analysts

Exam

The certification exam is available for $150. Select the exam during checkout or click here to view a list of certification exams available

Hotel Accommodations & Registration

For those that need Hotel Accommodations, please use one of the three hotels listed below.

  • Cambria Hotel & Suites White Plains – Downtown
    250 Main Street
    White Plains, New York
    914-681-0500
  • Crowne Plaza White Plains – Downtown
    66 Hale Avenue
    White Plains, New York
    914-682-0050
  • Residence Inn by Marriot
    5 Barker Avenue
    White Plains, New York
    914-761-7700

When registering, please request the Government Rate.

You will also need to bring a signed letter on Authority letterhead listing all individuals authorized for attendance from your Authority for occupancy tax exemption purposes and tax-exempt certificate for sales tax exemption.

Any questions please contact:
NYSPHADA
ATTN: Andrew Tyman
c/o Geneva Housing Authority

PO Box 153
Geneva, NY 14456

Hearing Officer Workshop Overview & Agenda PDF
Hearing Officer (Downstate) Training Brochure & Registration – October 2018 AT01 PDF

Agenda

  • Tuesday, October 2, 2018

    8:00 am
    • Registration
    8:30 am
    • Welcome and Overview
      • Introductions and Seminar Objectives
    8:45 am
    • Introduction
      • Purpose of Reviews and Hearings
      • Basic responsibilities of the Hearing Officer
    • HUD Regulations Common to HCV and Public Housing Programs
      • Learning Activity
    • HUD Regulations – HCV Program
      • § 982.554 Applicants
      • § 982.555 Participants
      • Learning Activity
    • HUD Regulations – Public Housing
      • § 960.208 Applicants
      • 24 CFR Part 966 – Public Housing Lease and Grievance Procedures
      • Learning Activity
    10:15 am
    • Break
    • PHA Administrative Plan and ACOP
      • Case Study
    • Hearing/Grievance Internal Processes
      • Learning Activity
    12:00 pm
    • Lunch (on your own)
    1:00 pm
    • Coordinating Hearings
      Reasonable Accommodation Requests

      • Working with the 504 Coordinator
    • Working with Advocacy Groups
      • Learning Activity
    • Program Elements Most Commonly Heard
      • Learning Activity – Scenarios
    2:15 pm
    • Break
    2:30 pm
    • Preparing for the Hearing Conducting Orderly Hearings
      • Preparation
      • Controlling the Hearing
    5:00 pm
    • End of Day One
  • Wednesday, October 3, 2018

    8:00 am
    • Making and Writing Hearing Decisions
      • The Decision – Evidence
      • Timeliness, Precision, Clarity – and Citations
    • Hearing Officers’ Ongoing Education
      • Case Study – Learning Activity
    • What Happens After the Hearing
      • The Participant’s Rights
      • The PHA’s Rights
    • Case Studies
      • Group exercises
    10:00 am
    • Break
    10:15 am
    • Case Studies (continued)
      • Make group decision with citation
      • Individual exercises
        • Review case, make decision with citation, explain decision
    12:00 pm
    • Lunch (on your own)
    1:00 pm
    • Summary and Review
    1:45pm
    • Certificates of Participation Awarded
    2:30 pm
    • Certification Examination (optional)
    4:30 pm
    • End of Seminar